For event or general store information: email@example.com
(Open Late on First Fridays & Special Events; Open until 8PM Thursdays May–September)
Store address: 265 State Street, Los Altos, CA, 94022
1 Black Friday-Cyber Monday Sale
1.1 Sale details
We are pleased to offer all online customers 30% off our entire online inventory from Thursday, November 22 through Monday, November 26, 2018.
You can also add gift wrapping for FREE during this time -- select during checkout and indicate in notes field which items to wrap.
Please keep an eye on whether the item is "in-stock" or has a future release date. We will honor the Thanksgiving Weekend Discount (30%-OFF) for relevant pre-orders submitted before the deadline (Monday 11/26 11:59pm)-- but we cannot ship unreleased items until their official publication date.
If you have any questions about an item's availability, please message us at firstname.lastname@example.org
2.1 What are the expected delivery times?
We use the USPS Priority Mail service. Once your order is processed and you receive a shipping notification, you should receive it within 3 business days.
Please allow at least one business day (M–Sat) for processing of in-store pickups. We cannot guarantee same day pickups on orders placed after 12PM.
**Please note that when the store is closed (Thanksgiving Day, Christmas Day, New Year's Day, etc.) that orders will be processed starting the following business day.
2.2 What are the shipping costs?
We are pleased to offer FREE SHIPPING for all orders that are $24.99 and above (pretax). For orders that include future releases, additional shipping charges may apply.
There will be a $6.25 FLAT RATE for all orders under $24.99.
We ship to all 50 states.
There is no charge for in-store pickup orders of any size.
3 Special Services
3.1 Can my order be gift wrapped?
For orders placed online, we charge $1 per item to be wrapped.
Please indicate at checkout if there are items in your order that will not be wrapped and please add to your cart the number of gift wraps to match the number of items we will wrap for you.
3.2 Do you offer gift cards?
At this time, we are not able to sell or redeem gift cards online.
Please come in to the store to purchase or use your Linden Tree gift cards.