Contact Us/FAQ



265 State Street
Los Altos, California 94022


Current Hours


In-Store Shopping & Order Pickups
Wednesday: 11am-3pm
Thursday: 11am-7pm
Friday: 11am-3pm
Saturday: 11am-3pm
Sunday: 11am-3pm
Closed Monday and Tuesday



Contact Information


For order inquiries: [email protected]

For event or general store information: [email protected]  


Phone: (650) 949-3390



Frequently Asked Questions

1 Shipping
1.1 What are your shipping options?

We currently ship nationwide and offer two shipping options: priority shipping for $7.99 and economy shipping for $4.99. We are proud supporters and customers of the United States Postal Service!


We also currently offer free local delivery (Los Altos, Mountain View, Palo Alto, or Stanford) for all orders that are $100 or more (pretax).


1.2 What are the expected delivery times?

Delivery times vary depending on the shipping method selected:


  • For priority shipping, we typically use USPS Priority Mail. Once your order is processed and you receive a shipping notification, you should receive it within 3 business days.

  • For economy shipping, we typically use USPS Media Mail, unless your order includes items other than books (which cannot be shipped media mail). Once your order is processed and you receive a shipping notification, you should receive it within 7-10 business days.

  • For delivery, you should receive your order within 2-3 days of placing it.


Please note that we don't process online orders on weekends or holidays. Orders placed on weekends or holidays will be processed on the next business day.

2 Special Services
2.1 Can my order be gift wrapped?

For orders placed online, we charge $1 per item to be wrapped.


Please indicate at checkout if there are items in your order that will not be wrapped and please add to your cart the number of gift wraps to match the number of items we will wrap for you.


2.2 Do you offer gift cards?

Yes! You can purchase Linden Tree gift cards online here:


At this time, however, gift cards can only be redeemed in the store (not online).

3 Sales
3.1 Do you accept returns on sale items?

There are no returns or exchanges on any items sold as final sale.


Linden Tree Books

  • Where Imaginations Grow
  • (650) 949-3390
  • 265 State Street, Los Altos, CA 94022
Copyright 2020 Linden Tree Books
Credit Card PayPal